Be sure to have your internet connection and a laptop, tablet, or phone ready.
Step 3: Meet Our Expert
Meet with our experts to chat all things mattresses, weighted blankets, sheets, and anything else we offer at Silk & Snow!
Frequently Asked Questions
How long do the consultations take?
You can book consultations in 30-minute sessions with our Silk & Snow experts. For additional time, please book additional sessions.
Do I have to buy something during the session?
Definitely not! You can book time with our Silk & Snow experts to ask for styling advice or to clarify any questions you may have regarding our products. No purchase required.
Do the consultations cost money?
No. The consultations are free of charge.
How do I book a consultation session?
To book a consultation session, simply click here and select a date and time that works for you.
Can I make a purchase during the session?
For sure! We can help build your shopping cart by the end of the consultation and walk you though the check out process. Alternatively, we can also send a link for you to complete the transaction on your own after the session. Easy-peezy.
What do I need to book a session?
To book a session, please ensure you have a working internet connection and a phone, computer, or tablet. Please note that you do not need to keep your camera on during the session, though it may help!
Can I take screenshots of my virtual appointment?
In order to respect the privacy of our Silk & Snow sleep and home experts, we kindly ask that you refrain from taking any screenshots or photos of the consultation. If you’d like to receive any photos of specific Silk & Snow products (or sample fabric swatches) we would be happy to supply them. We appreciate your understanding.
Do I need to have my webcam on?
If you are uncomfortable having your camera on during the session, please feel free to keep it off. However you may find it helpful to turn your camera on during the session.
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