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Silk and Snow

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      Our original Memory Foam Mattress
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      Our Hybrid Mattress with foam on coils
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      Our Organic Mattress with natural latex
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        Our no-nonsense platform bed
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        Our stylish and modern upholstered bed frame with headboard
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        Our all-natural, sustainable bed frame made of solid Acacia wood.
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        Our wooden nightstand in a timeless design
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        Curate your sleep sanctuary with a variety of fabrics and styles
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        Our all-natural wool dryer balls
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      • Percale Cotton
        Crisp and breathable percale cotton sheets
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        Soft, silky, and lux Egyptian Cotton sateen bed sheets
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        Our Portuguese made flax linen sheets
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        Crisp, light, and oh so soft muslin bedding
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        Protect your skin & hair with our 100% silk pillowcase
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        Our adjustable shredded memory foam pillow
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        Our waterproof, snug mattress protector
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        Our durable GOTS-certified organic latex mattress topper
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      • Down Duvet
        A fluffy, warm duvet filled with 100% Canadian down
      • Down Alternative Comforter
        A dense and warm down alternative vegan duvet
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        Satisfyingly textured for a soft, soothing sleep.
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        Our lightweight and beautifully textured Muslin Coverlet
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        Soft and stunning. Gentle on your hair and skin.
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      • Hand Knitted Weighted Blanket
        Our beautiful and breathable hand knit weighted blanket
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        Light, warm, and made from 100% Alpaca wool
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        Enjoy our wide selection of elegant Egyptian cotton towels
      • Plush Terry Towel
        The luxurious comfort of a five-star hotel in your home
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        A beautiful, refined towel that elevates your bathroom
      • Turkish Towel
        The most versatile and beautiful towels you’ll ever use
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        100% Egyptian cotton to keep your feet cozy and your floor dry
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        Curate your space and save with our stunning towel bundles
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        Wrap up in luxury with various colours and styles
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        Soft, cozy, and plush terry robes
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        Uniquely textured, made for comfort
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      • Percale Cotton
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      • Down Alternative Comforter
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      • Hand Knitted Weighted Blanket
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Frequently Asked Questions

POPULAR
Why are you called Silk & Snow?

When thinking about names for our new venture, we thought about two things: premium quality and homey comfort.

Silk is synonymous with luxury and although our initial products didn't contain any silk, we kept the high quality spirit and infamous feel of silk fiber in mind when designing our mattress.

Snow represents our North American roots — it’s soft, fluffy and there’s an undeniable sense of coziness that happens when you’re watching that perfect snowfall from the warmth and comfort of your own home.

What methods of payment do you accept?

We accept PayPal, Visa, MasterCard, American Express (for Canada only), MasterCard Debit and Visa Debit. Please note that we do not accept Discover, prepaid cards or international cards.

How long will it take for my order to arrive?

Transit time of your order depends on the location of the final destination. It will usually take 1-3 business days for your order to be processed at our warehouse before it is shipped to your address with times varying based on where you live.

 

Please note that exceptions to this include our custom mattress (which will take 2-3 weeks to be processed as they are made to order).

 

Estimated shipping times by region are listed below. Once your order is processed you will receive an email with your tracking number. Please note that outstanding issues may cause an increase in shipping wait times.

 

Canada:

ON: 2-3 business days
MB, QC: 2-4 business days
BC: 5-6 business days
AB, SK, NB, PEI: 4-6 business days
NS, NL: 5-6 business days
YT, NT, NU: 7-9 business days

 

USA:

North East: 2-4 business days
Central: 3-6 business days
South East: 3-6 business days
North West: 4-6 business days
South West: 5-7 business days
Alaska and Hawaii: 7-9 business days

Can I try your Silk & Snow mattresses before I make a purchase?

We spent many, many nights trying out different mattresses on the market, so you don’t have to. And since we did all the R&D first hand, our mattresses are human tested and human approved.

 

The Silk & Snow mattresses have been designed to provide you with the best sleep ever. We want you to be absolutely certain that you love it, that’s why you get 100 nights to sleep on it, risk free. If you don’t like it, we’re happy to help you return it at no cost to you.

 

Oh, and you are welcome to test our products in person before making a purchase online. Please visit our Contact Us page to find your nearest showroom. Click here.

Where are your mattresses made?

All of our Silk & Snow mattresses are made by local companies that value sustainability and quality in the same ways that we do. We’re picky about who we partner with, which is why all of our mattress manufacturing partners have decades of experience and are located in Canada. All of the foams, latex, and fabrics used in the creation of our mattresses are also Canadian  made.

What certifications do your mattresses have?

S&S Mattress and S&S Hybrid Mattress

Our obsession with quality means we strive to meet the highest compliance standards of any bed-in-a-box available online in USA and Canada. All the foams used in our S&S Mattress and S&S Hybrid Mattress are CertiPUR-US® certified, meaning they are Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million). This means a healthier sleep for you, and for our planet.

S&S Organic Mattress

We take the preservation of our planet seriously, and aim to minimize the harmful effects of manufacturing bedding products. That’s why our Organic Mattress is certified Carbon Neutral, and made with GOLS Certified Organic Latex, GOTS Certified Organic Cotton and OEKO-TEX Standard 100 Certified New Zealand Joma Wool. These certifications ensure that our products are made with utmost respect and consideration for both our customers, and our planet.

Does your mattress smell or will your mattress have an odour?

You might notice a new mattress smell, but it will be minimal. It goes away quickly and is not from any harmful chemicals.

 

Our foams are CertiPUR-US certified, which means our foams are:

 

âś“ Made without ozone depleters
✓ Made without PBDEs, TDCPP or TCEP (”Tris”) flame retardants
âś“ Made without mercury, lead, and other heavy metals
âś“ Made without formaldehyde
âś“ Made without phthalates regulated by the Consumer Product Safety Commission
âś“ Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)

 

Additionally, our Organic Mattress is made using 100% GOLS Certified organic latex, meaning it will not have any odours associated with lower-quality memory foam.

TOPICS
Orders and Payment
What methods of payment do you accept?
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Do you offer Military/Veteran discount?
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Shipping and Delivery
How long will it take for my order to arrive?
How do I ship to my apartment/condo?
What courier service is used to ship the mattress?
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Returns and Exchanges
What is your mattress return policy?
How long will it take to process my refund?
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Setup and Care
What type of foundation or base should I use with my mattress?
How can I clean my mattress?
Do I need to flip my mattress?
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The Mattress
Can I try your Silk & Snow mattresses before I make a purchase?
Where are your mattresses made?
Do your mattresses sleep warm?
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100 Night, Risk-Free
Need to sleep on it? Of course you do. How does 100 nights sound?
15 Year Warranty
Our mattress is built to help you sleep easy, year after year. We stand by our mattress with a 15-year warranty that’s straightforward and uncomplicated.

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@2023 Silk & Snow Inc.
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